Ganavi G
Site Reliability Engineer @ClearCaptions, LLC
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WORK HISTORY
Site Reliability Engineer @ClearCaptions, LLC
As an SRE at ClearCaptions, I ensure the stability and scalability of real-time voice-to-text captioning services that empower seamless communication for users. My role focuses on maintaining high availability across AWS infrastructure, optimizing platform performance, and driving compliance with HIPAA and industry standards.Key Highlights:Resolved critical incidents across AWS EC2, EKS, and supporting services using Datadog, CloudWatch, and Splunk, ensuring uninterrupted service delivery.Led root cause analyses for service degradations, improving call quality and reducing recurring issues.Designed Datadog and PowerBI dashboards to monitor key metrics like latency, call success rates, and platform health.Automated triage workflows with Python/Bash, saving 10+ hours weekly in manual effort.Strengthened infrastructure security by auditing IAM, firewall rules, and Terraform-managed configurations.Authored compliance-driven CPP reports and P1/P2 status bulletins for leadership during high-impact incidents.Enhanced monitoring thresholds and reduced false positives by 40%, accelerating detection and response times.I collaborate closely with engineering, QA, and InfoSec teams to deliver robust, compliant, and user-centric solutions in a fast-paced cloud environment.
EDUCATION
Central Michigan University
Master's degree, Masters of Science in Information Systems
ABOUT GANAVI G
Ambitious and energetic individual with 7+ years of IT experience which includes DevOps/ Cloud Engineer, build and release Engineer and Linux administrator. Looking for something challenging in DevOps World. I am a cheerful person with a positive attitude. Willing to learn new tools and always keep myself updated to the technologies. A good team player with excellent collaboration skills. Prior to that, I am expertise in cloud platforms like AWS, Azure and GCP. A hand-full of experience in DevOps tools like Jenkins and bamboo, Configuration management tools like Ansible, Chef, Puppet, Containerization tools like Docker and Kubernetes. On the monitoring perspective, I worked on cloud watch, Splank, Nagios etc. Expertise in automated builds and deployment process using python and shell scripts with a focus on DevOps tools. Expertise on complete software development life cycle (SDLC) with software development models like Agile, Scrum Model, Waterfall model.
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