Ganapathy Ramachandran

About Ganapathy Ramachandran

Accomplished Leader and Project/Program Manager with global experience in HR Technology…

Experience

1. Senior Manager Employee(Crew) Experience

   Vanguard

   Sep 2019 — Present · Malvern, PA, US

   Responsible for the Enterprise & HR employee experience, global HR service delivery and implementations of enhanced and new enterprise scalable capabilities. Partner with various functional areas including HR, IT, Finance, Procurement, and HR COE teams to meet the changing needs of the business and to align on enterprise employee experience priorities and initiatives.Technology Product Owner for HR Platform technology (Workday, ServiceNow, Genesys, Medallia and SPO content management). Responsibilities include partnering with COE journey owners to collect business requirements, and prioritize needs to design, test, and deliver an integrated solution with reporting and analytics in a sustainable service delivery model.Partner with senior leaders, global process owners, information architects, IT teams and other key stakeholders to ensure relevant metrics, measures, and outcomes to drive high-impact actions and results. Deliver the results through integration of people, process, and technology.Designed and implemented an innovative and agile employee listening strategy using Medallia Employee Experience software solution. Created a mechanism to allow for democratization of employee insights across key HR platforms and the journeys that cut across them to drive action quickly and strategically.Managed the transition from on-premise solution to Genesys HR contact center technology platform providing HR with a flexible, agile, and modern way to enhance the customer experience.Managed the implementation of external facing portal using AEM and Okta to deliver value against prioritized personas.As TDO, implemented a modern content management operating model in alignment with HR\'s key priorities.Responsible for subdivisional roadmap, budget, resource planning and allocation, HR divisional service delivery and digital employee experience metrics.

Education

• Birla Institute of Technology and Science, Pilani

  Master of Engineering (ME), Systems and Information

  1991 — 1992

• Birla Institute of Technology and Science, Pilani

  Master of Science (MSc), Engg Technology

  1987 — 1991

Skills

• Service Delivery
• Benefits
• Workday
• Outsourcing
• Peoplesoft
• Agile Methodologies
• IT Service Management
• Change Management
• Erp
• Employee Benefits
• Cross-Functional Team Leadership
• Vendor Management
• Integration
• Project Portfolio Management
• Program Management
• Pensions
• Process Improvement
• Workday Integrations
• Sdlc
• Enterprise Architecture
• Requirements Analysis
• Cloud Computing
• Strategic Planning
• Hris
• Data Conversion
• IT Strategy
• Web Services
• Project Management
• Payroll