Ganapathy R MBA

About Ganapathy R MBA

Financial Crime and Compliance Specialist with 14+ years of experience in the financial industry. Currently leading a team and managing fraud prevention strategies for clients across the Asia-Pacific region at Mastercard

Experience

1. Vice President, Enterprise Fraud Risk

   AmBank Group

   May 2025 — Present

2. Product Manager Fraud Solutions (ISS, FRM, MC Connect)

   Mastercard

   2024 — May 2025

3. Chapter Lead, Fraud Rule Engineering, Fraud Risk & Compliance (Senior Manager)

   RHB Banking Group

   Jun 2021 — Dec 2022 · Malaysia

   1. Fraud Rules and Policy Reviewer for 4 Fraud Detection Systems in RHB. 2. (RSA AAoP, GBG Instinct, CTOS ID Guard, Cardlink and GBG Predator) 3. Manage yearly OPEX, CAPEX and Unbudgeted submissions. 4. Propose and manage projects (completed multiple fraud prevention and awareness related projects for RHB), including UAT Testing 5. Supervise team members (KPI, BAU, Projects, Etc) 6. Manage User Access Management (UAM), Dormant ID review and other system access related for entire fraud team. 7. Review and propose Rules Optimization for all detection systems with management 8. Ensuring Regulatory requirements for Fraud is enabled and met in RHB 9. System vendor management (new and existing), contract renewals, extensions, budgeting, engagements, new system proposals and assessments 10. Market exploration and recommendations of potential detection systems and solutions to RHB management 11. Manage System Disaster Recovery (DR) Fraud Rules Engineer; 1. Outseer, RSA AAoP - Online Banking 2. GBG Instinct - Credit App (Hire Purchase, Mortgage, Personal Financing, ASNB, Credit Card) 3. CTOS ID Guard - Credit App (Hire Purchase, Mortgage, Personal Financing, ASNB, Credit Card) 4. Cardlink - Cards Pre-Authorization (Credit & Debit) 5. Predator - Credit/Debit Card Fraud Detection

4. Cyber Security, Fraud Policy, Cyber Risk & Analytics

   Maybank

   Jul 2019 — May 2021 · Kuala Lumpur, Malaysia

   • Conduct Fraud Prevention Projects • Create & maintain Maybank2U fraud policy (Fraud Rule Management) • Initiate Project BRD, CRD, URS, SR,CR & FRD on required functions for Fraud Team • Involve in UIUX testing related to product and system enhancement for M2U & M2UBiz • Champion for FraudWatch International Phishportal (Anti-Phishing and Online Brand Protection) • KYC Onboarding screening for MAE by Maybank (FICO® Tonbeller™ Siron® KYC) • Involve in Maybank2U UAT testing • Department User Access Matrix (UAM) Administrator for Cyber Security Unit • Create, Manage & Control fraud rules & policy in RSA Adaptive on Prem (AAoP) • Analyses fraud trends, communicate potential security threats to the Management • Review and assess PayNet's policies and procedures for FPX, JOMPAY, DPE, DuitNow, and IBG • Review and assess new and existing vendors proposal and renewal best suits Maybank

5. Cyber Security Executive (Transaction Monitoring, Surveillance & Fraud Investigation)

   Maybank

   Jan 2017 — Jun 2019

   - Monitoring and Surveillance - review, analyze and provide resolution for cases detected, created in fraud monitoring system (RSA Adapt (AAoP) to prevent M2U/M2UBiz internet fraud - Review and monitor various reports, logs, and transaction data to identify unusual trends suspicious in nature - Investigate fraud cases involving M2U/M2UBiz and produce complete case file within SLA - To research and recommend new security enhancements required for maybank2u.com and related based on current possible fraud trends to mitigate risk - Work closely with internal and external clients, including but not limited to fraud-related unit to prevent losses (Paynet, PRDM, BNM, E-Commece/E-Wallet Players) - Identify new modus operandi used by fraudsters in cases monitored and investigated and escalate to the management urgently whenever identified - Keep track of all records of suspicious activities, analyze trends, communicate security threats to the management and provide recommendations for loss mitigation, as and when required.

6. Customer Service Specialist (Subject Matter Expert)

   Maybank

   Aug 2011 — Dec 2016

   Subject Matter Expert for Credit Card, Personal Loan, and Maybank2U

7. Human Resources Consultant

   Intel Corporation

   May 2010 — Jun 2011 · Penang, Malaysia

   1. Advising management on the administration of human resources policies and procedures 2. Serving as internal consultants by analyzing Intel (Malaysia) current HR programs and recommending solutions 3. Developing, revising, and implementing HR policies

Education

• University of Sunderland

  Master of Business Administration - MBA · Business Administration and Management, General

  2018 — 2020

• UNITAR International University

  Diploma · Computer Software Engineering

Skills

• Integration
• UAT Coordination
• Budgeting
• Training
• Project Management
• Fraud Rules Management
• Team Management
• Customer Service
• Analytics
• System Administration
• Fraud Analysis
• Fraud Prevention
• Capital Expenditures
• Analytical Skills
• Banking
• Commercial Banking
• User Acceptance Testing
• Microsoft Office
• BRD
• Business Analysis
• Project Implementation
• Team Leadership
• Online Fraud
• System Testing
• Fraud Investigations
• RSA Adaptive Authentication
• OPEX
• Cyber-security
• Fraud Detection
• Management
• Microsoft Excel
• Internet Banking