Gary Marsh
Head of Engineering @Affini
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WORK HISTORY
Head of Engineering @Affini
SKILLS
ABOUT GARY MARSH
Service, Operations and Programmes leader with a global footprint and passionate about delivering world-class services to the customer. Broad international experience in technology working for blue-chip and PE backed companies, encompassing: • Managed Services • Pre & Post Sales Support • Programme/Project Management • Contact Centres – on and off-shore • Installation, Service & Maintenance • Technical Support • Professional Services • Quality Assurance • Partnerships/Suppliers/Vendors Results-driven career, leading, mentoring and upscaling direct and matrix teams, focusing on development and transformation within the following verticals: • IT • Telecoms • Mobile • Internet • Hospitality • Transportation • Aviation Strategically minded, creating winning teams who deliver business growth and drive customer loyalty. A leader managing delivery, service and technical teams working closely with all business functions to deliver innovative solutions to the customer. Latterly, programme managing a global rollout of telematics in the aviation sector.
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