Galib Muktasin
AI & Software Engineer & ex Business Technology Consultant Intern @TIQC | Founder of GR-iV | Gamma Beta Phi Honors Society Member | Build Project 2025 Fellow
- Role
- Customer & Technical Support Specialist at Amoco
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Galib Muktasin
Driven by a profound curiosity and a boundless passion for innovation, I\'ve dedicated my…
Experience
Customer & Technical Support Specialist
Jan 2020 — Present · Woodside, NY, US
Assisted customers by providing information and resolving their complaints in an empathic way, leading to 15% higher sales than other team members- Diagnose and resolve technical issues across various systems including the Topaz machine, Verifone Commander system, Veeder Root system, Payment system, Gas dispensing pumps and printer machines- Received payment by credit cards and an average of in cash daily- Updated prices on merchandise in-store and in the company database weekly- Calculated total payments received daily and reconciled them with total sales in the computer system
Education
Queens College
Bachelor's degree, Major- Computer Science | Honors Minor- Business & Liberal Arts
LaGuardia Community College
Associate's degree, Computer Science
2019 — 2021
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