Gale Yang

About Gale Yang

Research leader with 12+ years transforming multiplatform complexity into data-driven solutions and measurable growth. Specializations: growth research, learning, productivity, and information science, enterprise, cloud, and developer ecosystem. Active UX mentor and speaker. Book 1:1 mentorship session at: https://adplist.org/mentors/gale-yang

Experience

1. Senior Ux Researcher, Cloud Ai

   Microsoft

   Jun 2020 — Present · Seattle, WA, US

   Driving growth and strategy for Microsoft Azure Arc, Hybrid, and Multi-Cloud Management Research. Led cloud migration and modernization research from 20••••21. Boosted UX, business metrics, and revenue via mixed-method research, including (1) overseeing UX benchmarking, telemetry analysis, and experiments executed by junior/mid-level researchers,(2) pioneering large-scale churn and funnel surveys, and (3) conducting participatory journey mapping research. Championed cross-organizational impact, guiding product roadmap, strategy, and collaborations across UX, product, engineering, marketing, business planning, data science, documentation, and beyond. Simplified UX roadmapping via (1) establishing an automated intake workflow,(2) leading effective planning workshops and office hours, and (3) enhancing alignment through visually engaging newsletters. Fostered a culture of continuous learning by (1) initiating a monthly series benefiting over 20 UX professionals,(2) elevating research excellence through hiring, onboarding, mentoring, and public speaking, and (3) empowering non-researchers through coaching on research best practices. Promoted from UX Researcher II in March 2023.

Education

• National Taiwan University

  Bachelor of Arts (B.A.)

• University of Michigan

  Master of Science (M.S.)