Gajalaxmi S
Product Specialist |SAAS| Customer Success & Support Specialist | Zumen Inc.
- Role
- Customer Success Specialist at Zumen
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Gajalaxmi S
With 5+years of experience in Customer Success/ Support Management within SAAS products. A Result driven individual with strong analytical skills and deeper understanding of online SAAS business with a passion for driving innovation, delivering exceptional user experiences, and achieving business success. I bring a proven track record in the software industry
Experience
Customer Success Specialist
Jul 2021 — Present · Chennai, IN
Understood my customer priorities and developed processes that supports the customer need to scale up there growth-Focus on customer goal achievement, product adoption and net revenue retention-Collaborate cross-functionally and globally to create a great customer experience-Mission is to deliver an extra ordinary experience that helps customers turn opportunities into outcomes-Onboarding and training the client onsite -Celebrate the customer wins when customer is using the product well
Education
Shanmugha Arts, Science, Technology & Reserch Academy (SASTRA), Thanjavur
Master of Technology - MTech
2013 — 2018
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.