Gail Joyce

About Gail Joyce

Global HR executive and strategic thinker with proven experience transforming people organizations and developing Human Resources & Employee Experience strategies aligned with business goals. Naturally inclined toward creative, forward-thinking environments with a temperament for integrating entrepreneurial vigor and business effectiveness.Specialties: Talent Acquisition | Culture and Engagement | Mergers and Acquisitions | Executive Coaching | Leadership & Team Development | Performance Management | Change Management | Internal Communication | Compliance | HR Strategy/Planning | HR Systems | Learning & Training Strategy | Total Rewards | Compensation Design | Workforce Planning | Global cultures | Labor & Employee Relations I Payroll I Benefits

Experience

1. Chief People Officer

   Keyfactor

   Feb 2022 — Present · Independence, OH, US

   Key Accomplishments:• Scaled Keyfactor from 300 to 550 employees (83% growth) while sustaining high engagement, leadership alignment, and global operational continuity.• Delivered an eNPS of 93 in 2024 and 2025 and secured Great Place to Work® certification, strengthening retention and employer brand.• Integrated two acquisitions (42 employees) with 100% Day-1 readiness and 100% retention of critical talent.• Launched global, scalable programs including a Talent Development & Career Framework, an AI Enablement Framework, and a cross-functional ESG Committee.• Implemented global policy manuals and standardized people processes, reducing operational risk and improving compliance across all regions.• Modernized HR operations by deploying UKG Pro across workforce management, payroll, talent operations, and analytics to increase accuracy and automation.• Partnered with private equity and executive leadership to align workforce planning, organizational design, and talent strategy during a major financial event, enhancing enterprise value.

Education

• Ohio University

  Bachelor of Science, Interpersonal Communication, with emphasis on, Organizational Behavior and Business Administration

Skills

• Sourcing
• Temporary Placement
• Management
• Deferred Compensation
• Training
• Recruiting
• Leadership
• Human Resources
• Time Management
• Onboarding
• Project Management
• Employee Relations
• Interviews
• Leadership Development
• New Hire Orientations
• Performance Management
• Change Management
• Personnel Management
• Internet Recruiting
• Technical Recruiting
• Coaching
• Applicant Tracking Systems
• Interviewing
• Talent Acquisition
• Talent Management