Gail Hackston

WORK HISTORY

EDUCATION

SKILLS

ABOUT GAIL HACKSTON

I help leaders and organisations rethink and reposition communication as a core leadership capability AND a systemic function, not just a support service or messaging team.Poor communication isn’t just a Communications Department issue, it’s a strategic risk. It slows decisions, fractures trust, derails change, and erodes credibility at the top. Communication is how organisations operate. It is an operational infrastructure. Get it right, and everything moves faster.Get it wrong, and even the best strategies stall.What I doI work with mission-driven organisations to:Diagnose what\'s really going wrong in communication across the whole system.meaning the C-suite, comms team, the messaging (narratives, counter-narratives), channels and flow of information Fix the system - improving capability, structure, leadership behaviours, and message clarity Accelerate action - through strategic facilitation, alignment, and focused interventions when change is stuck or trust is lowI work as fractional, interim or consultant and services include: Sound, Signal and System Review – a full 360° communication system reviewCommunication Reset – fractional or interim, embedded support to reset strategy, presence, and rhythm Rapid Action Accelerators and Strategic Facilitation – workshops to unstick change, accelerate innovation, and drive action Leadership Comms Coaching – bespoke support to elevate how leaders show up, speak, and alignWhy this matters86% of employees cite poor communication as a top cause of workplace failure54% of remote workers report diminished trust in leadership1 in 5 business leaders has lost credibility due to poor communication(Sources: Edelman, Project.co, Expert Market, Pumble)Leadership today isn\'t just about vision. It\'s about clear communication, alignment, and connection. For organisations to function well, we need to start seeing - and positioning - communication as an everyday skill and practice for leaders AS WELL as a strategic and enabling function. If this resonates, then let’s talkIf your organisation is undertaking change, struggling to align, or ready to rethink how it communicates, I can help. DM me here on LinkedIn or visit rewiredwork.com to learn more.