Gail Ball
Application Consultant @Proactis
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WORK HISTORY
Application Consultant @Proactis
Lead Application Consultant for the design, implementation, and training of Proactis Projects, focusing on off-the-shelf and bespoke toolsets.• System Architecture: Lead data-gathering sessions to translate customer requirements into Functional Specifications for Hosted SaaS and Managed Service environments.• AI Integration: Successfully implementing AI and Machine Learning modules for Invoice Capture to increase automation rates.• End-to-End Delivery: Manage the full project lifecycle from UAT base builds and integration testing to live cutover and post-go-live support.• Training & Consultation: Deliver expert-level user validation training and Query Desk coaching to ensure high customer satisfaction and system adoption.
EDUCATION
Evolve Leisure
Level 4 Lower Back Pain Management
CIMPSA
Senior Activity and Health Associate
Evolve Leisure
Level 3 Diploma in GP/Exercise Referral
Prince2 6th Edition Foundation Certificate in Project Management
AXELOS Global Best Practice, Foundation Certificate In Project Management
Mental Health First Aiders (MHFAiders®)
Mental Health First Aider
Future Fit School of Personal Training
Level 4, Personal Trainer
SKILLS
ABOUT GAIL BALL
Application Consultant at Proactis
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