Gail Rogan

Chief of Staff @Citi

Belfast, GB

Organizational Governance & Support: •Developing a broad and detailed understanding of the organisation’s landscape, culture, processes and technology • Preparation of materials for Business reviews and Product aligned steering committees, including follow-up of actions to closure • Reviewing opportunities and helping to oversee location strategy for optimal footprint • Analysis of progress against strategic and financial objectives, communicating key risks, defining mitigation strategies and assisting with resolution oversight • Supervision of the annual financial plan, allocations process and budget planning • Developing, analysing and maintaining metrics for measuring success, opportunities for improvement, management reporting and escalation Robust Control Environment & Transformation: • Identify trends, synergies and weaknesses across products and regions • Helping to embed risk governance, frameworks and supervisory oversight best practices Recommending control enhancements as needed • Establishing and overseeing the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks • Working with the Change Management team to review strategic opportunities for innovative solutions to help re-engineer processes, build scale and mitigate risk Engagement, People & Culture Strategy: • Implementing a successful People and Engagement strategy to help attract, develop, retain and recognize a diverse and talented global workforce • Management and forecasting of headcount, identifying risks to headcount targets and managing those risks • Championing diversity and inclusion • Engagement with key stakeholders across Operations, Technology, HR and the Business • Driving the creation and execution of communication/engagement plans across the Organization and presenting on strategy/status to senior stakeholders on regular basis

Queen's University Belfast

Bachelor of Arts (B.A.), English Language and Literature/Letters, Psychology

Ulster University

Master of Business Administration (MBA)