Gagan Sharma

About Gagan Sharma

PUBLICIS SAPIENT | Associate Technology L2 MAR 2022 – May 2023 | Gurugram, Haryana • Worked in Retail domain as a Site Reliability Engineer for client partner Academy.com to debug and troubleshoot service bottlenecks throughout the whole system flow. • Participated in resolution of production issues and in developing solutions to prevent future issues from happening again. • I have worked on multiple tools like Akamai CDN, Dynatrace, Splunk, Docker, GCP to monitor availability, latency, exception analysis and overall system health. • Worked on SRE enhancements, different production issues like product not online, prices not updated, changes are not reflected on website in production, automations and alerts setup for new issues. • Worked on Post Release Analysis Report to analyze the system health pre and post deployment to improve system’s performance. • Worked on Content Stack to store all content and flag related data in that tool for Frontend related changes. • Collaborated with other engineering teams, technical support teams and business stakeholders on triaging priority incidents which are having client impact and ensuring effective permanent solution applied. TATA CONSULTANCY SERVICES | System Engineer | JAN 2020 – MAR 2022 | Mumbai, Maharashtra • Worked as a Software Development Engineer for client partner Equifax UK for consumer related services and involved in design, build and maintain APIs and Microservices in Java. • Involved in Development of REST APIs and Microservices, developed using Java 8, Spring Framework, Spring boot and Maven. • Worked in an Agile software development lifecycle for the new enhancements required in existing system and worked on their end to end delivery. • Involved in Backend development and also worked in DevOps mode, be responsible for multiple phases of engineering, from early specs, development, unit-testing/integration automation, and deployment. • Involved in Migrations and Decommission of legacy applications that includes Web-Applications as well as API’s on other Servers as well as on GCP. • Involved in application deployments on Servers as well as on GCP in Lower Environments like DEV, QA and UAT. • Worked on Release Management Process in ServiceNow.

Experience

1. Associate Technology L2

   Publicis Sapient

   Mar 2022 — Present · Gurugram, IN

Education

• Panipat Institute of Engineering and Technology

  B.Tech, Computer Science and Engineering

  2016 — 2019

• Guru Brahmanand Government Polytechnic

  High School Diploma, Computer Engineering

  2013 — 2016