Gagandeep Singh
Operations Specialist (Lead) •Just Walk Out Technology (JWO)• •Amazon•
- Role
- Operations Specialist at Amazon Web Services (AWS)
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Gagandeep Singh
Goal driven TechOps Specialist with 7 years of extensive experience in data operations and customer service. Comfortable working with people of all levels and having an excellent commercial approach to solving problems and developing business processes in highly ambiguous environments. Currently pursuing Post Graduation Diploma in Business Administration focused in Marketing from Symbiosis Centre for Distance Learning Institute Pune.Management professional with a degree: Bachelor of Business Administration (BBA) focused in General from Institute of Innovation in Technology & Management affiliated to Guru Gobind Singh Indraprastha University New Delhi.Contact details: E: g••••••••@gmail.com
Experience
Operations Specialist
Apr 2025 — Present · Noida, IN
Handling Amazon JWO tech enabled outlets 1P & 3P.Check it out at→ https://amazon.com/goAs of Dec\'25, We\'ve 200+ stores. 140+ third-party locations with JWO tech. in the U.S, UK, Australia, and Canada. These include travel retailers, sports stadiums, entertainment venues, conference centers, theme parks, convenience stores, hospitals, and college campuses. Skills: Working on Backend Technical tools to improve JWO technology · Data Analysis · Data Extraction · Data Publish · Risk Management · Fraud Detection · Automated retail· Cashier-less store· Cashless society· Executing process improvement to increase the quality, efficiency, and accuracy of JWO technology.Key Responsibilities:• Data Analysis: Conduct in-depth analysis of data to identify patterns, problems, root causes, and potential solutions, leveraging analytical tools and techniques.• Stakeholder Collaboration: Collaborate effectively with relevant stakeholders to align data analysis efforts with business goals, ensuring insights drive decision-making and strategic initiatives.• Escalation Management: By analyzing data, identifying trends and gaps, and reporting key metrics to facilitate informed decision-making and resolution.• Process Improvement: Review standard operating procedures (SOPs), processes, and tools to proactively identify areas for improvement, striving to enhance quality metrics and operational efficiency.• Continuous Improvement: Drive continuous improvement initiatives, actively contributing to the Correction of Error (COE) process by documenting data curation and annotation issues and suggesting improvements.• Quality Assurance: Perform quality checks on annotated data with a high level of precision, adhering to annotation guidelines and maintaining data integrity and accuracy.• Sensitive Data Handling: Work with sensitive data, adhering to privacy and confidentiality protocols.
Education
GHPS School(Guru Harkrishan Public School)
Higher secondary education
Symbiosis Centre for Distance Learning
Post Graduate Diploma in Business Administration, Marketing
Guru Gobind Singh Indraprastha University
Bachelor of Business Administration - BBA
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