Gaganpreet Singh

Operations Manager at Hi Energy

Role
Operations Manager at Hi Energy Ai
Location
Ambala, HR, IN
LinkedIn followers
500 followers

About Gaganpreet Singh

With 12+ years of experience in Operations and Logistics, I’ve grown into someone who loves solving problems, streamlining processes, and helping teams work better together. I enjoy engaging with people, supporting them in their challenges, and creating smooth, efficient workflows that make everyday work easier.Beyond my professional life, I regularly contribute to weekly community service—it keeps me grounded, connected, and reminds me why helping others matters.Whether it’s operations, collaboration, or people-focused work, I’m always excited to learn, share, and make a positive impact. Let’s connect!

Experience

  1. Operations Manager

    Hi Energy Ai

    Jun 2024 — Present

    Overseeing day-to-day operational activities across Sales, Client Management, and Technical Coordination to ensure smooth workflows and timely execution.Monitoring affiliate performance, traffic sources, and campaign results to identify growth opportunities and ensure high-quality delivery.Collaborating with Sales, Marketing, and Tech teams to launch, optimize, and troubleshoot affiliate campaigns and operational workflows.Assisting Sales teams with the onboarding of new affiliate partners and providing continuous operational and technical support.Maintaining and updating affiliate CRM systems, dashboards, and internal databases for accurate tracking and performance visibility.Preparing performance decks, weekly reports, and analytical dashboards for clients and internal stakeholders.Creating detailed analytics reports for management covering affiliate performance, spends, ROI, and operational insights.Supporting the Head of Operations in optimizing internal processes, including database structuring, CRM management, and overall operational efficiency improvements.

Education

  • Sam Higginbottom University of Agriculture, Technology And Sciences (SHUATS)

    Bachelor of Commerce (B.Com.), International Business/Trade/Commerce

    2011 — 2014

  • ISBM University

    Executive MBA, Logistics, Materials, and Supply Chain Management

Skills

  • Management
  • Shipping
  • Microsoft Word
  • Customer Service
  • Customer Service Management
  • Customer Relations
  • Microsoft Excel
  • Transportation
  • Business Development
  • Negotiation
  • Supply Chain
  • Freight
  • Team Management
  • Logistics Management
  • Logistics
  • Operations Management
  • Supply Chain Management

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Gaganpreet Singh — Operations Manager at Hi Energy Ai in Ambala, HR, IN | Unifers