Gagan Manchanda

Senior B2b IT Operations Manager IT Applications (Shell Energy) @Shell

Vancouver, BC, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Apr 2021 — Present

Senior B2b IT Operations Manager IT Applications (Shell Energy) @Shell

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Bengaluru, IN

EDUCATION

1999 — 2001

Himachal Pradesh University

BA, Industrial and Product Design

1997 — 1999

CHANDIGARH UNIVERSITY

PG diploma, Production Engg.

2008 — 2010

Maharshi Dayanand University (MDU), Rohtak

Master of Business Administration - MBA

1994 — 1997

Chhotu Ram Rural Institute Of Technology And Pharmacy

Mechanical Engineer

SKILLS

ProcurementJitInventory ManagementErpProduction Planning , Supply Chain , Warehouse ManagementProcess ImprovementInventory ControlDemand ManagementMrpCost ManagementCustomer ServiceCapacity ManagementStrategySapContinuous ImprovementTeam LeadershipMotion StudyProduction ManagementIndustrial EngineeringManagementManufacturing Operations ManagementCapacity ModelingTime StudyOperations ManagementSales OperationsManufacturing ManagementAnalysisNegotiationEngineeringLean ManufacturingLogisticsCellular ManufacturingProject PlanningLubricantsSupply ChainProduction PlanningErogonomics StudyTeam ManagementLeadershipMaterials Management

ABOUT GAGAN MANCHANDA

Dynamic Operations and IT Service Delivery Leader with 25+ years of global experience spanning Energy, Manufacturing, Supply-Chain and Technology. Proven success driving IT operations across Shell’s Europe and Asia landscapes, leading digital transformation, and managing B2B/B2C service delivery for high-volume markets. Recognized for optimizing performance, integrating complex systems, and leading diverse teams to deliver operational excellence and measurable business outcomes.

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