Gagan Gupta

About Gagan Gupta

Operations leader leveraging extensive experience in performance management, stakeholderengagement, cross-functional collaboration, and strategic planning to ensure the achievement ofoutput, production, and quality goals in complex business environments. Dynamic change agent adeptat building cohesive, high-performance team cultures by empowering employee decision-making andassigning challenging assignments that hone skillsets. Self-motivated problem-solver adept at seizing the initiative independently with minimal guidance, applying Lean Six Sigma methodologies and analyticalskills to generate cost savings and operational efficiencies that boost bottom-line profitability.Areas of Expertise:Operations ManagementContinuous ImprovementLean Six SigmaRelationship BuildingProcess AutomationChange ManagementTeam LeadershipBusiness AnalyticsProject Management

Experience

1. Vice President Legal Recovery

   PRA Group (Nasdaq: PRAA)

   Sep 2024 — Present

Education

• Arkansas State University

  Master of Business Administration - MBA

• Delhi University

  Bachelor of Science - BSc

Skills

• Leadership
• Sql
• Data Analytics
• Process Management
• Performance Management
• Operational Strategy
• Operations Management
• Management
• Lean Six Sigma
• Business Analysis
• Process Improvement
• Performance Analysis
• Project Management
• Risk Management
• Team Management
• Call Centers
• Business Process Improvement
• People Management
• Bpo
• Business Transition
• Outsourcing