Gagandeep Arora

About Gagandeep Arora

Helping enterprises evolve from monitoring dashboards to AI‑native observability platforms.As a Splunk Architect with 18+ years in IT, I design systems that don’t just observe—but predict, correlate, and act. My work focuses on turning telemetry into intelligence and observability into a strategic business capability.I provide end‑to‑end consulting, implementation, and support services, helping organizations- Define observability strategy and roadmaps- Design and implement scalable, AI‑driven architectures- Operationalize AIOps, event correlation, and service intelligence- Optimize platforms to maximize ROI from observability investmentsFrom AIOps and cloud‑scale telemetry to Splunk ITSI, Splunk Observability Cloud, and AppDynamics, as an SME I help enterprises move beyond tool adoption to real business outcomes—faster MTTR, reduced noise, improved service reliability, and data‑driven decision‑making.My approach blends deep technical expertise, automation, and AI with a strong understanding of business value—ensuring observability investments deliver measurable impact, not just dashboards.

Experience

1. Observability Expert at Molina Healthcare

   Infosys

   Oct 2018 — Present · Long Beach, CA, US

   Molina\'s vast environment consist of various platforms and technologies like Microsoft Azure Cloud, OnPrem Datacenter Servers, Network components like switches firewalls and Load Balancers, Kubernetes Environment, various PaaS and SaaS services. The prime objective is to monitor and provide visibility for every component across environment. This would require Monitoring, Reporting, Alerting, Dashboarding of monitored components. Application and Infrastructure Observability can only be accomplished by implementing solution that could bring in views to display logs, traces and metrics in a single pane of glass dashboards.• Support and maintain Splunk and its various components, App Dynamics, Thousand Eyes, and xMatters.• Evaluate and suggest tools rationalization and present a single pane of glass monitoring solution.• Evaluate tools like Logic monitor, DataDog, Dynatrace, and Splunk Observability, and execute Proof of Concepts and Proof of Value for tools consolidation.• Identify the needs of new monitoring use-cases like SaaS solutions or PaaS solutions.• Evaluate and perform competitive market analysis on various products available for fulfilling the desired results.• Upgrade Splunk and its associated components to the latest stable version.• Expand and explore the use of Splunk platform, Splunk ITSI, and machine learning toolkit.• Automate the monitoring agent deployments, components onboarding into monitoring tools, and decommissioning of the components from tools.

Education

• SYMBIOSIS INTERNATIONAL UNIVERSITY

  Master of Business Administration (MBA), International Business

  2008 — 2010

• Bhai Gurdas Institute of Engineering and Technology

  Bachelor of Technology (BTech), Computer Science

  2004 — 2008

• Prem Sabha National High School

  10th, Elementary Education and Teaching

  1990 — 2004

Skills

• Java Enterprise Edition
• Enterprise Architecture
• Compuware Vantage
• Functional Specifications
• Business Analysis
• Testing
• Unix
• Shell Scripting
• Hp Operations Manager
• Bmc Patrol
• Weblogic
• Databases
• Sql
• Business Requirements
• Hp Virtual User Generator
• Pre-Sales
• Websphere Application Server
• Hp Business Service Manager
• Unix Shell Scripting
• Oracle
• Requirements Analysis
• Javascript
• Uml
• Gomez
• Splunk
• Sitescope
• Pl/Sql
• Basics of Unix