Gagandeep Singh

Senior Operations Manager @Piezel Llc

Gurugram, IN

Manage end-to-end telecom operations for Australia, ensuring high service quality and efficiency.Oversee order-taking business operations at Piezel, optimizing workflow and customer handling processes.Lead a team of professionals across both verticals, ensuring smooth operations and cross-functional collaboration.Implement automation tools and process enhancements to improve turnaround times and operational efficiency.Drive cost-reduction initiatives while maintaining service excellence and customer satisfaction.Collaborate with senior leadership to align operational strategies with business growth objectives.

Delhi University

Associate of Arts - AA