Gagandeep Oberoi
BPM / BPO / Call Center Management | Worked with Brands like Intelenet, EOS Globe, Mahindra Holidays and more | Trainer by Nature | Learning is my Mantra | Consultant by Profession | Sales Driven Approach
- Role
- General Manager at V5 Global
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Gagandeep Oberoi
25 years of expertise in Business Transformation, Business Growth, Growing Profits, Site…
Experience
General Manager
Apr 2025 — Present
Managing Sale and Operations, Growth, Strategic planning, P&L
Education
MIQ
Six Sigma Green Belt
2014 — 2014
Delhi University
Commerce, English, Business, Economics, Accounts
1997 — 2000
DAV Public School
Senior Secondary, Commerce
1991 — 1997
Skills
- Team Building
- Customer Relationship Management (Crm)
- Operations Management
- Call Center
- Bpo
- Screening
- Performance Management
- Crm
- Sla
- Vendor Management
- Training Delivery
- Telecommunications
- Transition Management
- Performance Appraisal
- Training
- Soft Skills
- Team Management
- Cross-Functional Team Leadership
- Talent Acquisition
- Mis
- Employee Engagement
- Workforce Management
- Talent Management
- Service Delivery
- Process Management
- Outsourcing
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