Gagandeep Kaur
Manager - Digital Experience Analyst at Schneider Electric (NAM)
- Role
- Manager - Digital Experience Analyst at Schneider Electric at Schneider Electric
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Gagandeep Kaur
Experienced Digital Marketing Executive with a demonstrated history of working in the electrical and electronic manufacturing industry. Skilled in Search Engine Optimization (SEO), Feedback Management, Customer Relationship Management (CRM), Content Management Systems (CMS), Salesforce, Social Listening, Analytics and Microsoft Excel. Strong marketing professional with a Master of Technology - MTech focused in Computer Science & Engineering.
Experience
Manager - Digital Experience Analyst at Schneider Electric
Sep 2021 — Present
Responsible for performing web analytics.• Conducting monthly review for monitoring performance of team.• Performing social listening to understand the customer needs and issues.• Working on SEO • Cross-training existing employees to maximize team agility and performance.• Enhanced customer satisfaction by resolving disputes promptly,maintaining customer centric content on website.• Established team priorities, maintained schedules and monitored performance.
Education
Punjab Technical University
Bachelor of Technology - BTech, Computer Science & Engineering
2009 — 2013
I. K. Gujral Punjab Technical University
Master of Technology - MTech, Computer Science & Engineering
2013 — 2015
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