Gagan Singh
Direct Client Engagements
- Role
- Director of Operations at Pacer Group
- Location
- Falls Church, VA, US
- LinkedIn followers
- 500 followers
About Gagan Singh
NXG ( A Pacer Company) is certified Minority Business Enterprise. We specialize in IT…
Experience
Director of Operations
Jun 2014 — Present · McLean, VA, US
The Director of Client Services & Sales, Corporate Programs, I am responsible for overseeing the Client Services department and the Corporate/Group Sales department. The departments are responsible for contacting corporate clients to share upcoming product offers, increasing awareness and securing new corporate clients in specific markets and industries across the country. I work diligently to assure revenue generation and growth, customer satisfaction and long term account goals are aligned with Pacer’s overall objectives.My Duties and Responsibilities• Direct, manage, train and counsel sales and service teams• Recruit, train and motivate sales team on a daily basis while also directly working with our clients to drive results• Responsible for meeting all sales goals • Work on growth and expansion of our customer base and end users• Develop and manage annual strategies and organizational processes for the departments• Create and manage monthly, quarterly and annual sales objectives for teams• Develop b2b initiatives that put Pacer in front of mind among Fortune / 500 /100 companies and other Top Companies• Direct and grow our corporate affiliate program in scope and sales• Administration of processing incentive campaigns• Develop and represent Pacer in performing professional presentations to new business prospects• Regular Client site visits.
Education
Drexel University's LeBow College of Business
Master of Business Administration (MBA), Business Administration and Management, General
Manipal Institute of Technology
Bachelor's degree, Computer Science
2000 — 2004
Skills
- Strategic Planning
- Customer Service
- Sourcing
- Vendor Management
- Technical Recruiting
- Business Development
- Team Building
- Customer Relationship Management (Crm)
- Marketing
- Sales
- Software Development Life Cycle (Sdlc)
- Leadership
- Microsoft Office
- Strategy
- Project Management
- Management
- Enterprise Software
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