Gagan Shrimal
Regional Head Branch Banking @ICICI Bank
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WORK HISTORY
Regional Head Branch Banking @ICICI Bank
Indore, IN
Business Strategy & GrowthDevelop and implement business strategies to achieve revenue and profitability targets across all 8 branches.Drive sales of banking products (CASA, loans, wealth management, etc.) while focusing on customer acquisition and retentionIdentify and tap into new business opportunities, both within the existing customer base and new markets.Launching new branches across region and making it profitable.Implementation of Digital Solutions (POS,QR, Payment Gateway,API integration, Bank Plugin, Mobile banking applications)Profitability & Cost Management:Monitor the financial performance of each branch, focusing on profitability, cost control, and budget management.Drive cost reduction initiatives and ensure optimal utilization of resources.Leadership & Team Management:Lead, mentor, and manage Branch Managers, fostering a high-performance culture across the region.Conduct regular reviews with branch leadership to monitor performance, address challenges, and drive growth.Ensure talent development, succession planning, and employee engagement across all branches.Joint Working and collaboration with all cross functional departments.Operational Excellence:Ensure smooth day-to-day operations of all branches in compliance with internal policies and external regulatory requirements.Monitor and improve service delivery standards, ensuring high levels of customer satisfaction.Ensure operational efficiency across branches by optimizing resources, technology, and processes.Customer ExperienceOversee customer service initiatives to enhance the overall banking experience and reduce complaints.Drive customer relationship management (CRM) initiatives, ensuring branches focus on building long-term customer relationships.Compliance & Risk Management Ensure all branches adhere to banking regulations, compliance norms, and internal control guidelines. Regularly monitor risk parameters and ensure proactive steps are taken to mitigate risks.
EDUCATION
T A Pai Management Institute, Manipal
Master of Business Administration - MBA, Banking and Finance
The ICFAI University, Tripura
Charted Financial Analyst (IUT-CFAC11239), Finance and Financial Management Services
Devi Ahilya Vishwavidyalaya Indore
Bachelor of Commerce (B.Com.), Commerse
Manipal Academy of Higher Education
Master of Business Administration (M.B.A.), Banking & Finance
SKILLS
ABOUT GAGAN SHRIMAL
A results-driven and dynamic banking professional with over 15 years of extensive experience in the financial services sector in various spheres of Strategic Planning, Sales, Marketing, Business Development, Relationship Development, Team Management, Revenue & Profit Growth, Budgeting, Distribution, Logistics, Inventory, Receivable Management, Brand Development, Channel Management, Market Penetration, Market Research, Branch Administration• Expertise in collaborating with High Net Worth Individual (HNI) relationships, Institutions, as well as maintaining relationship with corporate houses, Proficient in securing New acquisitions, Managing lending, deposit, investment solutions, Digital penetration (POS, QR, API, PG, Bank Plugins, Tailor made solutions etc) and financial planning services for a diverse range of clients, encompassing both retail and non-retail sectors• Possess comprehensive skill sets in exploring and procuring new business, promoting and creating brand awareness and competition analysis. • Proficient in business-to-business research, market assessment and analysis, and in analyzing various market forces/indicators to broaden horizons for business development and corporate growth.• Keen planner and strategist with expertise in Institutional Sales, Concept selling, Retail Sales, direct Sales, establishing Brands, In-store/Out-store Branding, Organizing events and handling ware house operations.• Exceptional presentation, negotiation and leadership skills with expertise in getting Product approvals for Institutions and Indent for Key Products.• Resourceful at managing large sized Distributors and Retailers for enabling greater market penetration. • A Methodical, result oriented team Leader possessing outstanding communication, interpersonal, organizational, and time management skills with demonstrable problem-solving abilities.• Established and nurtured relationships with key account stakeholders, gaining a deep understanding of their purchasing criteria and thereby formulated action plans for executing the goals.• Proficient in Training and Mentoring team and motivating them to achieve Sales Targets.I am open for suitable opportunities within and outside Banking in India & abroad, Please feel free to connect at g••••••••@gmail.com /+91••••••••01
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