Gagan S
SaaS, CPaaS, CCaaS, Gen AI, Customer Success, OmniChannel Customer Engagement
- Role
- Principal Customer Success Manager at Exotel
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Gagan S
Results-driven CX Manager with a passion for building great teams delivering growth by…
Experience
Principal Customer Success Manager
Apr 2025 — Present · Bengaluru, IN
Education
IBMR Business School
Master of Business Administration - MBA, Marketing/Marketing Management
2008 — 2010
Skills
- Lead Generation
- Pre-Sales
- Leadership
- New Business Development
- Team Management
- Clients Handling
- Account Management
- Management
- Key Account Management
- Online Marketing
- Crm
- Marketing Strategy
- Media Planning
- Integrated Marketing
- Online Advertising
- Negotiation
- Marketing Management
- Sales Management
- Online Marketing Programs
- Business Planning
- Sales
- Client
- Competitive Analysis
- Marketing
- Selling
- Market Research
- Business Development
- Digital Marketing
- B2b
- Relationship Management
- Advertising
- Direct Sales
- Channel Sales
- Client Relationship Building
- E-Commerce
- Business Strategy
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