Gagan Sharma
Customer care Executive
- Role
- Manager at NAV India
- Location
- Jaipur, IN
- LinkedIn followers
- 500 followers
About Gagan Sharma
As a manager at NAV Backoffice, a leading provider of back-office solutions for alternative investment funds, I leverage my total 16 years of experience in banking sector(Deutschebank 10.7 years electronic payments) and hedge fund industry(Nav back office almost 3 years) i have done my MBA in finance to deliver innovative and reliable solutions to our clients. Currently- I oversee the electronic payment processing, foreign exchange trading, and nostro reconciliation functions for various hedge fund, private equity fund, and fund of fund clients, ensuring accuracy, efficiency, and quality. Deutsche bank -I have implemented process improvement action plans, trained and mentored several teams across different domains and regions, and prepared key operating procedures and process flow charts. I am proficient in SWIFT, SEPA, and international clearing systems, such as TARGET2, EURO1, and CHIPS. People Management: I excel at customer service, relationship management, and conflict resolution. I am a creative strategist and a strong leader who can work with all levels of bank employees and maintain credibility, trust, and cooperation. My passion is to pursue new challenges and opportunities in the dynamic and evolving industry.
Experience
Manager
Jul 2021 — Present · Jaipur, IN
RTA wire team
Education
Maharshi Dayanand University Rohtak
Bachelor of Arts - BA, Art/Art Studies, General
2002 — 2005
Jawaharlal Nehru Technological University
Master of Business Administration - MBA, Finance, General
2019 — 2021
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