Gagan Deep

WORK HISTORY

EDUCATION

ABOUT GAGAN DEEP

A highly determined and analytical Health Information management professional with over 5 years of experience in Office Administration, Project Management, Database Management, Statistical Analysis, Conflict Resolution, Leadership, Quality Assurance, Customer Services, Organizational and Time Management, Budget and Operational Management, Purchasing and Negotiations, and Process Improvement, Problem-Solving, Attention to details, decision making, critical thinking, Communications, Multi-tasking skills. • Strong understanding and Excellent Project management, Time management, and Project support knowledge including project documentation, Problem-solving, Quality checks, and Issues management experience with building strong communications and relationships with stakeholders. • Experienced gathering client’s business requirements for EPR and Whiteboard change requests utilizing many techniques for instance Document Analysis, interviews, workshops, process analysis, and prototyping • Strong understanding of IT Service management, Incident Management, Problem Management, with good analytical and technical knowledge. • Experienced supporting multiple executives and board members performing duties including office administration, creating reports, conflict resolutions, policy decision making, purchasing and contract negotiations with strong attention to details and critical thinking skills. • Possess excellent knowledge and experience with Help Desk services, Subject matter expertise, System analysis, Quality Assurance, Software testing and training, Troubleshooting, Technical support, and Problem resolution. • Coordinated research projects with conducting literature reviews and analyzed quantitative and qualitative research methodology and knowledge of legislation of PHI Act, Mental Health Act, PHA and PIPEDA Act Expertise level of knowledge and learning of Microsoft Access, Excel, Visio, Project, PowerPoint, OneNote, Sway, SharePoint and Google Analytics. Extensive Training on Data analysis and Business Intelligence tools: Crystal Reports, SPSS, SQL Server, ArcGIS, MySQL, R, XML. Essential knowledge and hands-on experience of Coding and Abstracting using ICD-10, CCI, WinRecs, Med2020, MediTech, SNOMED CT, HL7.