Gaffar Sharif

Training Delivery Manager @iamneo - An NIIT Venture

Coimbatore, IN

At iamneo (An NIIT Venture), I lead a team of dynamic Program Managers to ensure seamless training delivery across multiple client portfolios. My role bridges operations, client success, trainer coordination, and team development—all focused on delivering high-quality learning outcomes at scale.What I Do:Drive Operational Excellence: Oversee daily program execution, ensure trainer readiness, and maintain 95%+ on-time training delivery.Lead & Mentor PMs: Guide Program Managers through structured support, weekly reviews, and continuous upskilling initiatives.Client Relationship Champion: Act as the single point of contact for clients—ensuring training impact, resolving escalations swiftly, and exceeding satisfaction targets.Cross-Functional Coordination: Liaise with scheduling, trainer management, and content teams to ensure alignment and readiness at every level.Quality & Compliance: Monitor training metrics, audit classroom delivery, and implement feedback loops to maintain top-tier quality.Reporting & Communication: Consolidate and share actionable insights via reports, Microsoft Teams, email, and client WhatsApp groups for transparency and agility.Core Values I Bring: Ownership & Execution People-Centric Leadership Data-Driven Problem Solving Continuous Improvement Mindset Strong Communication & Client Handling SkillsIf you\'re passionate about scalable learning solutions, driving training excellence, and managing high-performing teams—let’s connect!

Amet University Chennai

GME, Marine Engineering

Karpagam College of Engineering

B. E. Mechanical engineering, Engineering

Amet University Chennai

GME, Marine Engineering