Gaurav Dua

About Gaurav Dua

My professional journey began with a fascination for numbers, strategy, and business dynamics—shaped by my education at Delhi Public School, SGTB Khalsa College, and the rigorous Chartered Accountancy program at ICAI. While I didn’t pursue a traditional finance path, the skills I gained—financial analysis, critical thinking, and structured problem-solving—laid a strong foundation for what would become a passion for building and scaling businesses.Starting in the manufacturing domain, I got hands-on experience in market creation, supply chains, and operations. This grassroots exposure taught me how businesses grow from the ground up. I later transitioned into the telecom and SaaS ecosystem, where I truly found my stride. At mCarbon, I excelled in enterprise sales and account management, earning top accolades for performance. My scope expanded further at Mahindra Comviva, where I progressed from managing domestic markets to unlocking opportunities in Southeast Asia. As AVP Global Sales at Sinch, I built and led sales strategies for global markets, combining innovation with customer-centric solutions.Today, as National Business Head – Services at Exotel, I lead strategic growth across verticals like HealthTech, EdTech, Real Estate, Astro, Media & Pharma—developing AI-driven GTM strategies, building high-performing sales engines, and unlocking scalable revenue streams. My experience spans both hunting and farming large enterprise accounts, with a focus on tailored, consultative solutions.Looking forward, I aim to harness emerging technologies—particularly AI and analytics—to revolutionize how enterprise sales strategies are designed and executed. I\'m passionate about mentoring future sales leaders and contributing to organizations where technology, customer value, and sustainable growth intersect. My long-term vision includes taking on CXO-level responsibilities or advisory roles where I can help shape strategic direction and drive innovation on a broader scale.

Experience

1. National Business Head- Education Healthcare & Real Estate

   Exotel

   Aug 2023 — Present · Gurugram, IN

Education

• ICAI

  accounting Technician

  1997 — 2001

• Delhi Public School-Mathura Road

  12th

  1984 — 1997

• SGTB Khalsa College

  BCom(H)

  1997 — 2000

Skills

• Business Development
• Strategy
• Pre-Sales
• Mobile Applications
• Gsm
• Product Management
• Mobile Technology
• Telecommunications
• Product Development
• Go-to-Market Strategy
• Vendor Management
• Product Marketing
• Web Services
• Requirements Analysis
• Ivr
• Business Strategy
• Entrepreneurship
• Mobile Devices
• Vas
• Team Management
• Mis
• Key Account Management
• New Business Development
• Mobile Commerce
• Sms
• Direct Sales