Gabriela Palacios McMahon
Client Services Manager @Aires
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WORK HISTORY
Client Services Manager @Aires
Direct $4.5M+ global mobility portfolio, including the firm’s largest account, achieving 95%+ client retention and 20% growth in cross-sell revenue- Spearhead M&A transitions and policy redesigns, ensuring seamless integration across 3 regions and reducing program inefficiencies by 15%- Lead global platform implementation to go-live, improving reporting accuracy by 30% and reducing escalations by 25%- Deliver executive-level business reviews with actionable insights, driving client satisfaction scores into the top 5% across all accounts- Recognized with 4 Circle of Excellence Awards (2020–2023) for outstanding client partnership and results.
EDUCATION
Fullerton College
Associate of Science (A.S.), Business Administration and Management, General
SKILLS
ABOUT GABRIELA PALACIOS MCMAHON
Global Mobility and Account Management Leader with 20+ years of experience delivering…
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