Gabriel Sneed
Analytics | Data | Human ImpactAnalytics Consultant | Passionate about data-driven strategy and the intersection of technology with human experience
- Role
- Analytics Consultant at Successkpi
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Gabriel Sneed
I specialize in bringing together data and creativity to tell a compelling story and inform complex decision making. As a tech professional leveraging my expertise in mathematics, data science, and creative communications, I am excited to engage with products that have the potential to improve the world. I am passionate about environmental impact, improving education and healthcare inequality, and the future of transportation.I leverage my professional skills in many ways including working as a product manager, working as a program manager, owning projects from ideation to launch, and diving deep into data to create engaging and consistent customer experiences.
Experience
Analytics Consultant
Oct 2022 — Present · Seattle, WA, US
Professional services consultant specializing in improving speech & text analytics, expanding contact center quality management,identifying key business problems to improve and track, and data-driven decision making.• Provided guidance to configure automated speech & text analytics within proprietary SuccesKPI platform and supported and maintained custom data integration between SuccessKPI and call center software, as a consultant for teams across multiple industries• Consulted with top government services company to build custom Contact-Center-as-a-Service solution integrated with proprietary SuccessKPI platform, providing a fully custom agent control panel, quality management, data analytics, and workforce management all in one platform.Certification: AWS Solutions Architect Associate
Education
Duke University
Bachelor's degree, Mathematics and English
2012 — 2016
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