Gabriel Raymer

About Gabriel Raymer

I’m a Software Development Manager at the IRS, leading teams that builds and maintains tools like IRS.gov and the Tax Withholding Estimator to make things smoother for taxpayers. We’ve tackled over 80% of a massive ticket backlog using Agile practices, and I focus on helping my team level up their skills with tech like Drupal and React.Outside the IRS, I teach C++ and Python as an Adjunct Instructor at Utah Valley University, inspiring students to dive into coding. I’ve got a Master’s in Cybersecurity, an MBA in Tech Management, and certifications like CISSP and PMP. I’m passionate about solving tough problems and mentoring others. Happy to talk tech, leadership, or whatever geeky stuff you’re into!

Experience

1. Technical Lead

   Internal Revenue Service

   Jun 2021 — Present · Salt Lake City, UT, US

   Lead and directed 8 senior engineers for new development of Business Tax Accounts for IRS initiatives.•Supervised and directed 10 full-time employees, 6 senior engineers and 4 junior developers for Operations and Maintenance development efforts for IRS.gov and the Tax Withholding Estimator (TWE) application.•Provided oversight and direction for an additional10-15 contract employees during multi-year Development, Modernization, and Enhancement efforts for IRS.gov and TWE.•Reduced backlog from 309 to 40 tickets through Agile methodologies and process optimization.•Implemented Career Learning Plans for 23 team members, upskilling employees in Drupal 10 and React to modernize IRS.gov and TWE.•Rewrote and updated 3 Standard Operating Procedures (SOPs) to align policies with IRS best practices.•Spearheaded major refactoring efforts in TWE, consolidating 23 calculation functions into a single modular calculation library, improving maintainability.•Conducted security assessments, analyzing 85+ Drupal security advisories annually and mitigating vulnerabilities as needed.•Served as Incident Manager of Record for 3 high-priority outages, resolving issues well within Service Level Agreement (SLA)requirements.•Recognized team contributions with 10 Town Hall Shout-outs, 3 performance awards, and 2 time-off awards in FY25.

Education

• Weber State University

  BS, Computer Science

  2004 — 2008

• University of Utah

  Advance Certification, Project Management

  2014 — 2015

• Westminster University

  M.B.A., Technology Management

  2011 — 2013

• University of Maryland Global Campus

  Master's degree, Cybersecurity

  2018 — 2019

• Solano Community College

  AA, Mathematics

  1999 — 2004

Skills

• Iis
• Visual Basic
• Wpf
• Powershell
• Visual Studio
• Agile Methodologies
• Itilv3
• Html
• Sql Server
• Security
• Active Directory
• Windows Server
• Servers
• Itil
• Databases
• Software Documentation
• Sql
• Visio
• Vb.net
• Asp.net
• T-Sql
• Disaster Recovery
• C#
• .net
• Testing
• Sharepoint
• Javascript
• Microsoft Sql Server
• Operating Systems
• Xml
• Database Design
• Software Development
• Scrum
• Windows
• Troubleshooting
• System Administration