Gabriel Salazar
Senior Customer Resolution Manager
- Role
- Senior Customer Manager at TIAA
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Gabriel Salazar
As a seasoned professional with over 18 years of experience in financial services, I have…
Experience
Senior Customer Manager
May 2018 — Present
Served as a point of contact for clients concerning service and transactional issues. Provided support to CCT business partners including COE, CCT Verbal, and EMT cases.· Provided support to internal business partners regarding written complaints.· Actively managed and resolved complex client issues.· Provided research analysts and written correspondence outlining problem solutions and outcomes.· Networked with TIAA business partners to resolve client issues.· Worked within FINRA guided timelines to resolve and document client complaints.· Managed regulatory written complaints.· Assisted with upcoming CRM training and mentoring.
Education
Metropolitan State University of Denver
Bachelor's degree
1997 — 2002
University of London
Political Science and Government
Metropolitan State University of Denver
Bachelor of Arts
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