Gabriel McLeod

Junior UX Researcher and Designer | Passionate about seamless interaction design and experience research | Seeking UX Design Job | VCU Alumni

Role
Customer Service Representative at Wegmans Food Markets
Location
Richmond, VA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Customer Service Representative

    Wegmans Food Markets

    Sep 2019 — Present · Fredericksburg, VA, US

    Responded in real-time to customer and operational issues, resolving conflicts, system errors, and alerts efficiently to maintain smooth store operations.• Monitored multiple service points, adapting quickly to evolving situations such as high-traffic periods or unexpected challenges, ensuring minimal disruption to workflow.• Trained new hires in best practices for proactive problem-solving and rapid response during high- pressure events, including grand openings and pandemic-related operations.

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Gabriel McLeod — Customer Service Representative at Wegmans Food Markets in Richmond, VA, US | Unifers