Gabrielle Costa
Crm & Compliance Analyst @Embraer
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WORK HISTORY
Crm & Compliance Analyst @Embraer
Customer Operations & Support• Assist customers via SaaS (Salesforce) in a fast-paced environment• Cooperate with financial team processing invoices for technical publication purchases and renewals• Analyze customer financial and compliance statuses as a Know Your Customer (KYC) requestor• Customer account setup and management at Embraer\'s systems• Facilitate customer\'s access to Embraer Executive Jets Technical Publications• Participate in Entry Into Service activities, engaging with CAMs, Sales and Aircraft Delivery team• Support input for KPIs management
EDUCATION
FACAMP - Faculdades de Campinas
Bachelor's degree
USP - Universidade de São Paulo
Postgraduate Degree - MBA
Sant'anna International School
High School Diploma
ABOUT GABRIELLE COSTA
Passionate about aviation, sustainability, and international affairs, I bring a creative and customer-centered approach to solving real-world challenges. My work is guided by purpose, curiosity, and a genuine commitment to building strong connections—within teams and with the people we serve. Currently pursuing an MBA and researching Sustainable Aviation Fuels regulation in the international landscape.
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