Gabrielle Selman
Customer Service Centre Manager @JCT600 Ltd
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WORK HISTORY
Customer Service Centre Manager @JCT600 Ltd
Chesterfield, GB
EDUCATION
All saints catholic high school
High School, Business admin. Food tech. Philosophy
All saints sixth form
Business Administration and Management, General
ABOUT GABRIELLE SELMAN
ACAS trained * Business management degree * Currently completing CIPD level 5 * I am a friendly, hard working, patient individual with the possession of adaptable, flexible skills and knowledge needed in the work place, working in all situations allowing me to prioritise the work set by my employer.I enjoy playing a vital role within a team to ensure that all targets and deadlines are met and completed within the time limits. I am able to organise my own work load and set myself personal targets in which I use to prioritise the tasks in hand. I also like to revisit my work on hold at the appropriate time to ensure a satisfactory conclusion. I show pride in all the work I do, I work well under pressure and I love a challenge. Overall, I believe that I am a hard working, dedicated individual that is willing to try new tasks as well as persevere and continue to complete all workloads to the best of my ability. Key attributes• Leadership of both management and front line colleagues.• Key holder experience.• Excellent organisational and time keeping skills.• Get on well with people at all levels, easily making good working relationships.• Stress management and best practices.• Cultural ambassador, promoting a positive working environment for all.• Resource planning to maximise advisor productivity.• Budgeting and monitoring overhead spends.• Resolving disputes.• HR practices (Absence counselling, investigations, disciplinary procedures & flexible working requests)
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