Gabrielle N.

Experience

1. Implementation Project Manager

   MCO (MyComplianceOffice)

   Nov 2022 — Present

   Proactively manage client migration activities within the MCT to MCO Transition Program-Effectively manage project scope and client expectations; ensure key stakeholders are updated regularly-Developed and executed implementation strategies aligned with compliance business objectives-Coordinated with stakeholders to gather requirements and provided regular project updates-Assisted Product owner in developing user stories and worked directly with system engineers, program managers, developers, testers to define features and technical user stories-Responsible for project implementation management tasks involved with client training, coordinating migration batches, leading client project meetings during each transition phase, assisting clients with validation of migrated data between both platforms and identifying and escalating issues as they arise-Facilitated scrum meetings: Backlog Refinement, Sprint Planning, Daily Stand-Up, Sprint Review/ Product Demo and Sprint retrospectively-Developed Escalation process and improved automated reports and dashboards using specific formatting and presentation guidelines-Partnered with Information Technology and Business Intelligence groups to optimize and enhance the database environment for optimal efficiency and best practices.

Education

• Louisiana State University

  Bachelor's degree