Gabrielle Joseph

Eyeglass Manager @National Vision Inc.

Orlando, FL, US

Responsible for overseeing the daily operations of the optical department, ensuring excellent customer service, and managing the sales and inventory of eyeglasses, contact lenses, and other vision care products.*Key Responsibilities- Manage the optical department team, providing guidance, training, and support to ensure excellent customer service and sales performance- Maintain a thorough knowledge of eyeglass frames, lenses, contact lenses, and other vision care products to provide expert advice to customers- Develop and implement sales strategies to meet or exceed sales targets- Handle customer complaints and resolve issues in a professional and timely manner- Collaborate with optometrists, opticians, and other healthcare professionals to provide a seamless customer experience- Stay up-to-date with industry trends, new products, and technologies to maintain a competitive edge.

Dade Medical College-Miami

Associate of Arts and Sciences (A.A.S.)