Gabrielle G.

Role
Customer Success Manager at Fiserv
Location
Marietta, GA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Gabrielle G.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs…

Experience

  1. Customer Success Manager

    Fiserv

    Aug 2021 — Present · US

    Act as a liaison between clients and technical associates, translating complex ideas into easy-to-understand explanations\\\\n\\\\nEstablish a plan to secure timely Service Agreement Renewals\\\\n\\\\nDevelop business presentations and reports for senior management\\\\n\\\\nFind and develop fresh analytics approach that tie together the consumer and key corporate performance challenges\\\\n\\\\nServe as an escalation point for issues that impacts client\'s productivity and satisfaction\\\\n\\\\nDecide on operational and procedural adjustments, analyze customer and performance data\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

  • LSU Shreveport

    Master of Business Administration - MBA

    2019 — 2020

  • Clark Atlanta University

    Bachelor’s Degree

    2016 — 2019

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Gabrielle G. — Customer Success Manager at Fiserv in Marietta, GA, US | Unifers