Gabrielle Deere
Head of Billing and Settlements @So Energy
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WORK HISTORY
Head of Billing and Settlements @So Energy
London, GB
Head of Billing & SettlementsSo Energy 2023 – present daySo Energy is a small energy supplier offering green energy to domestic customers Ensure seamless management and delivery of Billing, Settlements, Registrations, Erroneous Transfers, COT and Disputed Reads functions.Maintain effective operational management of critical external 3rd party partnerships and industry compliance organisations, fostering collaboration and alignment with strategic goals. Directly manage the Billing & Settlements team and deliver a high-performing and engaged workforce.Fosters strong interdepartmental communication to facilitate informed decision-making that prioritises the needs and satisfaction of customers.In top 6 suppliers/shippers for licence complianceAwarded Bronze for “Specialist Team of the Year 2025” at the UK National Contact Centre AwardsFinalist in IGEM - Institution of Gas Engineers & Managers Gas Industry Awards 2025 Leadership AwardAppointed to caretake Customer Care & Metering departments
EDUCATION
City St George’s, University of London
Post graduate Certificate in Marketing, Marketing
Royal Holloway, University of London
Bachelor's degree, Classical and Ancient Studies
SKILLS
ABOUT GABRIELLE DEERE
A dynamic and results-driven leader with a proven track record of driving strategic and…
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