Gabriella L.

Customer Service Representative Sales Associate @Nordstrom

Service over 100 customers daily in a fast paced environment while working effectively as a team member within my department • Maintain strong customer relationships with over 25% of frequent customers by serving as a main point of contact after store visits • Analyze incoming customer issues by assessing their needs and communicating effective solutions and escalating to management when necessary •Meet and greet at least 30 registrants per week professionally and promptly ensuring to analyze their needs and communicate effective resolutions