Gabriella R.
Senior Customer Success Account Manager | MSc in Management | Enthusiastic by Nature!
- Role
- Senior Customer Success Account Manager Banking Industry Strategic S500 Account at Microsoft
- Location
- Eugene, OR, US
- LinkedIn followers
- 500 followers
About Gabriella R.
Thank you for visiting! Working in technology has been one of my best decisions. Here’s what I’ve learned:1. Embrace AI and the Agentic Era: The future is bright with its untapped potential.2. Customer Success: Helping clients achieve their goals through innovation is the most rewarding part of my job.3. Generosity of Technology: When used at its best, technology provides everyone with the same tools to achieve great, wonderful results.Remember, tech is about people, and a good laugh is invaluable!On a personal note, I am originally from Italy but I now live in Eugene, Oregon, with my family and love it here. I hold a BA in Philosophy, an MSc in Management, and numerous Microsoft certifications. I’m learning to code, have lived in seven countries across three continents, and am an avid reader.Lastly, my life’s newest adventure is my little one! Every day is filled with the joy of technological innovation and the delight of diaper changes!
Experience
Senior Customer Success Account Manager Banking Industry Strategic S500 Account
Jul 2024 — Present · Eugene, OR, US
As a Sr Customer Success Account Manager (CSAM), I am focusing my attention on the Business Application stack (Copilot Studio, Power Platform, Dynamics365) for a Strategic S500 Account in the Financial Services Industry.
Education
Università Ca' Foscari Venezia
Bachelor's degree, Philosophy
2014 — 2017
Harvard University
Ca' Foscari - Harvard Summer School
2017 — 2017
Nova School of Business and Economics
Master of Science - MSc, International Management
Skills
- Social Media
- Problem Solving
- Organizzazione Eventi
- Powerpoint
- Creativity Skills
- Lingua Inglese
- Strategic Planning
- Communication
- Lavoro Di Squadra
- Pubbliche Relazioni
- Microsoft Word
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