Gabriella Gerace

About Gabriella Gerace

Results-driven Account Manager with 5+ years of experience supporting growth across…

Experience

1. Sales Manager

   Thrivemore Autopilot

   Sep 2023 — Present · Huntersville, NC, US

   Drive both B2B and B2C sales, achieving consistent month-over-month top-performer status with an average close rate of 11%.One of the first hires at this growing startup, scaled team from 2 to 14 sales professionals.Built and refined sales and onboarding processes, including documentation of all SOPs and internal playbooks.Provide hands-on training and ongoing coaching to new and existing team members, increasing ramp-up speed and long-term performance.Collaborate with leadership to identify revenue trends, forecast sales pipelines, and optimize outreach strategies.Partner with cross-functional teams to continuously enhance sales systems and customer journey workflows.

Education

• Kean University

  Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

  2011 — 2015

Skills

• Sales Management
• Team Building
• Fax
• Receptionist Duties
• Time Management
• Criminal Justice
• Microsoft Office
• Sales
• Leadership
• Excellent Time Management
• Notary Public
• Retail
• Teamwork
• Criminal Law
• Great Telephone Etiquette
• Driving Results
• Retail Sales
• Powerpoint
• Microsoft Excel
• Social Media
• Criminal Defense
• Customer Service
• Microsoft Word
• Team Leadership
• Proficient in Microsoft Office, Word, Outlook, Excel, Powerpoint, and Access
• Customer Satisfaction
• Great Communication/Personable
• Multi-Task/Flexible
• Marketing