Gabriella Dess
Project Manager at athenahealth
- Role
- Project Manager, Network Performance Optimization at athenahealth
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Gabriella Dess
Currently working in Revenue Cycle Management as a project manager within athenaHealth, a healthcare IT company. Enthusiastically and creatively approaches complex issues within the healthcare ecosystem to maximize reimbursement for clients and provide a positive user experience. Received an undergraduate degree in Health Policy and Management from Providence College as well as a Master\'s Degree in Healthcare Administration from Boston College.
Experience
Project Manager, Network Performance Optimization
Dec 2021 — Present · Watertown, MA, US
Scoped, QA tested, and technically implemented over 800 Rule Tracker Tasks designed to drive sustained billing performance improvement for the largest SaaS-based healthcare network which serves 40% of patients within the U.S.• Serve as the DRI for Payer Transitions and Vendor Shifts. Supported a significant change for Medicaid-NC and NC MCOs that involved creating 30 Rule Tracker Tasks to enable clean claim submission of about 34k claims ($50m) a month• Lead Rules review of CMS’s Proposed and Final Rules which involve reviewing key industry changes every year, writing to CMS disagreeing with any proposed changes, and implementing Rule updates to support changes•Nominated and appointed to serve as a member of the Healthcare Business Association’s 2022 cross-functional initiative to create a scalable training framework that includes curated content and tracking for the Product Engineering Department• Spearhead multi-team initiatives to reduce client surfaced issues by 25% year/year for our providers to save athena hundreds of thousands in operational costs
Education
Boston College
Master of Healthcare Administration
2019 — 2022
IES Abroad
Health Practice and Policy
2016 — 2016
Providence College
Health Policy and Management
2014 — 2018
Skills
- Event Management
- Adobe Creative Suite
- Customer Service
- Customer Relations
- Microsoft Word
- Microsoft Office
- Leadership
- Phone Etiquette
- Microsoft Excel
- Powerpoint
- Hospitality
- Research
- Public Speaking
- Teamwork
- Event Photography
- Fundraising
- Management
- Community Outreach
- Time Management
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