Gabriella Catalano

Experience

1. Senior Project Manager

   Anthology Inc

   Jan 2023 — Present

   Managed a large number of strategic and high visibility projects with client leadership and project sponsors from across the North America Higher Education landscape. Included successful Blackboard Original to Blackboard Ultra transitions, Ally for Learn implementations, and custom script development projects with Anthology partner K16 Solutions for university systems with multiple campuses from kick-off to go-live.• Directed and monitored all activities for dozens of medium to large-scale projects from contract initiation to delivery of services. Prioritized multiple and conflicting project deliverables based on client timelines.• Mentored internal project management teams on processes and deliverables specific to Blackboard Ultra projects.• Reviewed contracts and issued project change requests per delivery methodology throughout project lifecycle as needed.• Developed project schedules, created project plan templates, and customized client-facing dashboards and documentation via SmartSheet. Provided consistent and comprehensive status reports, led project update meetings, discussed issue management, and tracked risk mitigation with client stakeholders and internal teams.• Coordinated complex facilitated training schedules and technical deliverables with internal cross-functional teams and client point of contacts to ensure milestones were met and project components were successfully delivered.• Communicated with marketing and product teams to relay client feedback learned throughout project implementation for the creation of new Anthology client facing documentation and product roadmap updates.• Served as primary customer contact throughout the project lifecycle and fostered customer relationships to help identify new business opportunities for internal sales teams.