Gabriella Bellows

About Gabriella Bellows

I always knew I wanted to work in the hospitality industry. It wasn\'t until my job as an Event Staff Supervisor at Viejas Arena that I knew I wanted to pursue events in the Music and Entertainment industry. I am Gabby Bellows, a recent graduate of The Payne School of Hospitality and Tourism Management at San Diego State with an emphasis in Music and Events. Originally from the Sacramento area, I now live in sunny San Diego, a lively community and city with an abundance of opportunities. I am currently employed as a Guest Experience Expert at the Marriott Marquis San Diego Marina-one of eight Marriott Marquis properties in the United States. In this role, I have strengthened my conflict resolution skills, customer relationship and communication skills, as well as time management and multitasking in a fast paced environment. My current position has been a great stepping stone into the world of hospitality, showing me just how many different avenues there are available.

Experience

1. Client Sucesss Manager

   Ticketsauce

   Dec 2021 — Present · San Diego, CA, US

   Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, revenue generation and satisfaction • Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals • Establish a trusted/strategic advisor relationship with each assigned client and drive continued revenue and value of our products and services • Communicate customer needs/issues cross-departmentally and advocate for solutions • Work on-site at partner events both locally and out of state

Education

• San Diego State University

  BS Degree in Applied Arts and Sciences

  2017 — 2021

• Rocklin High School

  High School Diploma