Gabriell Washington

About Gabriell Washington

I started my career in aerospace where getting it right the first time isn\'t optional - if processes fail, planes don\'t fly safely. That foundation taught me that constraints can actually unlock creativity and the best solutions come from first truly listening to the people who do the work before forming new “solutions.” With over 15+ years of experience, I’m now a seasoned program manager who excels at leading large-scale initiatives, building cohesion from silos, and ensuring outcomes are impactful instead of just “done.” The leadership teams I’ve worked with have found me to be a trusted advisor who they can count on to manage implementations where both precision and user adoption are critical. While I excel at program fundamentals - coordinating timelines, managing dependencies, and navigating non-negotiable constraints - my greatest strengths lie in how I approach my work. I connect worlds that typically operate in isolation. End users appreciate my consistent advocacy and refusal to accept that regulated solutions have to be rigid and difficult to use. Tech teams appreciate having their complex work translated into crisp business narratives. Executives value how I keep implementations focused on measurable outcomes. Colleagues say I \"cut to the chase on blockers others miss\" and get teams through the tough conversations that move programs forward. This bridge-building approach - combined with developing the people executing the work - has delivered $30M+ in business value across aerospace, supply chain, and healthcare technology. Right now, my focus is tackling meaningful challenges in healthcare tech. Why? I\'ve experienced firsthand how fragmented healthcare systems can be from the patient side, and I want to apply my skills to solutions that will help. The challenges are familiar - diverse stakeholders, regulatory requirements, multi-site rollouts - but the impact feels more personal. Examples of what I’ve delivered: • $30M+ in business outcomes • Program execution across distributed teams of 20-100+ people • Multi-site implementations (19+ facilities with 85-95% satisfaction) • Regulatory compliance across multiple frameworks (FAA, ISO, HIPAA) and international zones • Team development and coaching alongside program delivery Currently seeking: Technical program management role in healthcare technology or other regulated/high-stakes environments (Remote preferred) Certifications: CSM, SAFe POPM, LSSGB, ITIL, UX Research, pursuing GCP certification

Experience

1. Principal Technical Program Manager (through Mar 2024)

   Wayfair

   Sep 2022 — Present

Education

• Georgia Institute of Technology

  Bachelor of Science

• Mercer University - Stetson School of Business and Economics

  Master of Business Administration - MBA