Gabriele Costa

Customer Care Manager @Lamberti

Milan, IT
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2024 — Present

Customer Care Manager @Lamberti

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Milan, IT

Leads and Manages the Surface Treatment Division\'s Customer Service team, driving a strategic overhaul of the entire customer journey. This includes implementing innovative processes to streamline supply chain operations, enhance customer satisfaction throughout the sales cycle, and optimize internal workflows for maximum efficiency.

EDUCATION

1992 — 2001

Civica Scuola di Musica Claudio Abbado

X degree, Classical Guitar

1996 — 2001

MIP Politecnico di Milano

Master of Science (MS), Chemical Engineering

SKILLS

ManufacturingDispersionsSalesBusiness PlanningInnovation DevelopmentStrategyStart-UpsPolymer ChemistryManagementBusiness DevelopmentPolyurethaneLeadershipKey Account ManagementPolymersStrategic PlanningRaw MaterialsSurfactantsBusiness-to-Business (B2b)MandarinProduct DevelopmentR&DBusiness StrategyNew Business DevelopmentSales ManagementMarket DevelopmentProcess EngineeringResinAccount ManagementChemistryAdhesivesIndustrializationPatentsPaperMaterialsPlasticsTextilesNegotiationLeatherChemical EngineeringCoatings

ABOUT GABRIELE COSTA

Seasoned chemical industry executive with a proven track record of driving business growth and innovation. Possess extensive experience in research, development, and industrialization, coupled with strong leadership and strategic planning skills. Successfully led global teams and managed complex projects across multiple regions, including Asia Pacific and Europe. Demonstrated ability to develop and launch new product portfolios, expand into emerging markets, and improve operational efficiency. Proven track record of achieving significant revenue growth and cost reductions

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Gabriele Costa — Customer Care Manager at Lamberti in Milan, IT | Unifers