Gabriela Whitehead
Portfolio Lead Digital Operations @WEPA
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WORK HISTORY
Portfolio Lead Digital Operations @WEPA
EDUCATION
Robert Gordon University
Doctor of Philosophy (Ph.D.), Communications, Marketing and Media Studies - The Global Workforce and Multinational Corporations
Robert Gordon University
Master’s Degree, Communicacion and Media Studies
UCAB - Universidad Católica Andrés Bello
Bachelor’s Degree, Communication/Journalism with especialisation in Corporate Communications and Public Relations
ABOUT GABRIELA WHITEHEAD
With over 25 years of international experience, I specialize in leading cross-functional projects from key business areas covering end-to-end operational processes, from Sales and Marketing to Customer Satisfaction and After Sales -including Operations, Finance, Human Resources, Commercial and IT and Digital.My career spans different industries and six countries across three continents, successfully strengthening my experience and moving up positions in companies from diverse areas, including fast-moving consumer goods, aerospace, civil engineering, IT and digital, corporate communication, marketing, public relations, public services, tourism, entertainment, and higher education.I am passionate about delivering customer-centric solutions, enhancing the customer experience and the end-to-end user journey, through continuous development based on agile and lean methodologies
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