Gabriela Jachs Stepien Atwell
Senior Business Analyst @Time Wise Luxury
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WORK HISTORY
Senior Business Analyst @Time Wise Luxury
San Diego, CA, US
Accelerated pipeline growth by monthly by leading requirements elicitation, business process reengineering (BPR), and cross-functional collaboration to design lead-routing workflows, SOP-driven sales enablement, and scalable client execution models.• Delivered in annual cost savings by standardizing functional requirements and technical documentation templates, reducing proposal turnaround time and rework.• Improved operational efficiency 15% by translating business requirements into Airtable workflow automation, eliminating manual handoffs and standardizing repeatable processes.• Reduced billing discrepancies 90%, protecting in quarterly revenue, by enforcing data governance, validating data integrity, and performing root-cause analysis.
EDUCATION
California Miramar University
Bachelor of Science in Business Administration with Information Technology Concentration
UFCSPA
Bachelor of Science - BS, Biomedical Informatics
San Diego University for Integrative Studies, SDUIS
Certificate, Information Technology
ABOUT GABRIELA JACHS STEPIEN ATWELL
Business Analyst with 5+ years of experience driving operational efficiency, process improvement, and data-driven decision-making across remote and hybrid environments. Proven track record delivering measurable impact — including in combined revenue recovery and cost savings — through end-to-end SDLC management, requirements elicitation, business process reengineering (BPR), and workflow automation.Experienced translating complex business needs into clear functional and technical requirements, partnering with cross-functional stakeholders across operations, finance, sales, and IT to deliver scalable solutions from discovery through UAT and rollout.Skilled in data governance, data integrity, root cause analysis, and risk mitigation, with hands-on experience building analytics pipelines, validated dashboards, and KPI tracking frameworks. AI-enabled practitioner leveraging ChatGPT, Copilot, Gemini, and Claude to accelerate SDLC throughput and business analysis workflows.Core competencies: Business Analysis · Technical Business Analysis · Requirements Gathering · Functional & Technical Requirements · SDLC Management · Agile & Scrum · Sprint Planning · Backlog Grooming · Stakeholder Management · Cross-Functional Collaboration · Process Mapping · Business Process Reengineering (BPR) · Workflow Automation · System Integration · Data Governance · Data Integrity · UAT · Quality Assurance · Root Cause Analysis · Risk Mitigation · Change Management · Knowledge ManagementTools: SQL · Python · Power BI · Jira · Confluence · SharePoint · Airtable · Salesforce · ServiceNow · FreshDesk · Azure DevOps · Zapier · Google Colab · Excel (Advanced) · Tableau · PostmanU.S. Work Authorization: Permanent Resident (Green Card)Feel free to connect: g••••••••@gmail.com
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