Gabriel W.

About Gabriel W.

First generation immigrant in the United States has large impacted my unique perspectives and aspirations. First to graduate college in my family, I understand how it feels to be financially insecure or lacking opportunity which is why I go above and beyond when opportunities arise.I grew up in New York where I experienced a vast array of cultures and background compared to the small island I’m from (Jamaica). This taught me how to effectively communicate with people of different ethnicities and backgrounds. I am a people’s person; I respect and get along with almost everyone. I treat people with respect and enjoy helping people and learning from others as well. I educate, encourage, and refine myself and others around me to do better not just financially but as a person as well. I can align, lead, and grow teams to reach a common goal. I love bring people together that has a goal and helping them to reach those goals efficiently. You will find me setting daily goals and changing approaches to effectively reach those goals.

Experience

1. Account Manager

   Rainbow Restoration

   Jun 2021 — Present · Greenvale, NY, US

   As an Account Manager I oversaw and managed different accounts of customers that was sent from insurance carriers. Responsibilities included but were not limited to bookkeeping, and project-based work to contribute to the day-to-day operations of Rainbow International and develop a business plan to generate prospective customers to meet the projected sales goals. This resulted in: • Growing customer acquisition by 22% by employing a customer appreciation focused approach• Generated a 33% revenue increase across our designated region (Long Island and Parts of Queens)• Building a system that ensured customers were timely being taken care of when having concerts• Build and maintain strong, long-lasting client relationships• Serve as the lead point of contact for all customer account management matters• Negotiate contracts and close agreements to maximize profits• Prepare reports on account statusThe position required an understanding of operating a small business self-motivated, self-directed. Building and maintaining relationships with insurance carriers and customers to grow revenue.Communication is a big factor as well, not only is it important to communicate timely between parties it was also imperative that information between parties stayed consistent.

Education

• Queens College

  Bachelor of Arts - BA, Accounting and Business/Management

• Queensborough Community College of The City University of New York (CUNY)

  Associate's degree, Business Administration and Management, General