Gabriel Thorne

Biotech Solutions Partnership & Engagement Specialist @ThermoFisher Scientific

Atlanta, GA, US

Prepares reports, presentations and other content needed for business updates. • Develops content for client meetings • Manages the team\'s shared mailbox and online collaboration workspaces and tools. • Leads partnership onboarding & implementation across the sector. • Directs account setup and operationalization for internal and external team members. • Owns ongoing partnership/account support and maintenance. • Facilitates relationship management & coordination across the sector. • Monitors customer experience through partnership surveys and feedback. • Maintains client-specific collaboration workspaces. • Develops varied support materials, presentations, and/or tools to support department\'s remit and strategies. • Proactively collaborates with initiative leads and management to develop, optimize and improve processes, associated systems/applications, training and communications. • Provides support to sector level conferences to leverage client engagement. • Works with the Biotech Portfolio Leads to support their partnership needs – i.e. Initiatives, process optimization, tool development, meeting support, etc. • Leads and manages workstreams to stand up new operating models, or ways of working within our key partnerships to support evolution and growth.• Manages and facilitates meetings, with client engagement, to support the biotech sector• Leads small to medium-scale process improvement initiatives. • Identifies and collates information required to assess compliance with processes and to prioritize business process improvement needs. • Performs special projects, assignments and administrative tasks per business needs. • Performs proactive and root cause analyses to assess areas of success and opportunities for improvement within our partnerships.